I just switched from ATT to Sprint, relying on the coverage map at the store. I also upgraded to the iPhone 7. I now only have one "dot" and it often goes to "3G" and it is very slow. If this doesn't change, I will switch back to ATT. Please respond.
Hi bethaltus, my name is Mayorin and I am a part of the Sprint Social Department. Allow us the opportunity to assist you and improve your experience with us. In order to do so, Please send us the nearest cross streets and ZIP code, so that we'll be able to accurately research the specific location. We want to identify the reason why this is happening, so we can provide a solution to the problem.
I SWITCHED FROM ATT AS WELL. Not enjoying the sprint LTE service as it’s painfully slow on what seems to be the slowest network. ATT was just awesome. Never had connectivity issues. MY ZIP IS 78213 - Blanco / hwy 410. What can be done really?
Diaztortillas. Not the experience that we strive to provide at all. We'd like to assist you with your LTE. How long has this been happening? Is the issue impacting anyone else in your household or around you? Does the issue happen in one or multiple locations? How many bars does your phone display around that area? Have you performed a speed test?