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Journeyman

service

I see after 3 years of service I will be changing soon. I moved 15 minutes away from a major city and completely flat lane and service has went down hill. Use to love sprint for there coverage but in the last few months it seems to get worse. 

5 REPLIES 5
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Re: service

What service issues are you having?





"Is your name Wi-Fi? Because I'm feeling a connection."
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Journeyman

Re: service

No service or phone goes to 3g and has to be restarted to go back to LTE 

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Re: service

We'd like to take a closer look at things for you. If you can give us the following info, we can start with some basic troubleshooting. If you don't want to have this info in the public space, go ahead and drop it to me in a PM.

 

  • Are you the only one in your home experiencing this issue?
  • After you restart your phone, does it stay in LTE? For how long?
  • What are your cross-streets and zip code?
  • What kind of phone are you using?

 



"Hail Yourself!" - Ben Kissel


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Journeyman

Re: service

Yes it's the only one having problems and it stays in LTE until it loses service so it depends ds how long

Rosewood st and temple st.

43143

I took the phone to sprint and they said they have no idea 

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Re: service

Thanks for the info. I don't see any reported issues in that area. Which phone are you on? Did the store do any sort of troubleshooting?





"Is your name Wi-Fi? Because I'm feeling a connection."
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