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19102 No data

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Journeyman

19102 No data

Hello:

I've posted under another "data connection" issue and still no remedies. I've reset my network (I have an iPhone and had to learn to do it) and I've resorted to changing to airplane mode to get sometime of data going after i turn it off...please help!!!

9 REPLIES 9
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That isn't good. What is the nearest cross streets? I will check into tower issues. 

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Arch & 16th Streets

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Thank you. It looks like the towers are good. 

 

Can you try popping out your SIM card, and popping it back in? 

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Done. But it's still a no go...no service. I have 2-3 bars and the LTE is showing, but still nothing.

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That is good. After a reset of the SIM, it can take sometime for everything to load back up. 

 

You can now do network refresh. Go into settings, scroll to system updates, and update the network profile. 

I don't have an option to "update network profile" for the iPhone XR. I can reset the network, but that's it.

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I am sorry. That would be my fault. 

 

Please go into settings under general, scroll to reset, and reset the network settings. 

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it's ok....just a little frustrated that it's not working anymore when it was not having issues a little while ago. and no one can tell me why.... also, resetting my network connections doesn't fix the issue...it's still no data...it's showing as being "offline" which doesn't do anything

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Hmm sounds like I need to dive deeper into this. Can you send me a PM with account details?

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