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Cannot get MIFI 8000 hands free activation to connect to network

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Journeyman

Cannot get MIFI 8000 hands free activation to connect to network

Help, I spent 3 hours on the the phone with support and my device will still not activate.  They had me do a factory reset and it has been on the connecting to the internet screen for hours.  Her shift ended and I lost my support.  Help!

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Sprint Social Care

Hey! Look out for a private message. I may need some sensitive info that cannot be asked for publicly. 

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