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Dead zones

Journeyman

Dead zones

I’m curious why there is many dead zones on the north side of Abilene TX. I use my WiFi to get better internet service cause phones are so bad. Everyone I work with and friends that have other service have at least decent reception. I have th iPhone XS and like to stay with y’all. 

5 REPLIES 5
Sprint Social Care S.M.A.R.T. Agent

Re: Dead zones

Can you share the zip code and nearest cross streets? We can take a look into this. 

 

Also you can reset your network settings. 

 

  1. Go into settings
  2. General settings
  3. scroll to reset
  4. reset your network settings

 

 

Journeyman

Re: Dead zones

79603 but most of north side is bad. 

Journeyman

Re: Dead zones

If I reset my settings will i lose anything?

Sprint Social Care S.M.A.R.T. Agent

Re: Dead zones

After checking this area, I see that there has been a few issues with some of the towers. At this time, we do have a couple open service alerts in this area. Our tower teams have been notified and deployed to these towers. 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: Dead zones

Ty. Hope this can get fixed
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