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Having problems I have NEVER had before.

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Journeyman

Having problems I have NEVER had before.

I feel like my service has declined. I am a 20 year Sprint customer. After the last update, 1 1/2 weeks ago, I have horrible connection. 4-5 person I talked to said this was a "known" problem with my phone.  Never had a problem until the the last update. IF I WANTED TO BE WITH T-MOBILE, I WOULD HAVE CHOSEN THEM! But now I am stuck. Having problems I have NEVER had before.

2 REPLIES 2
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Sprint Social Care

Hey, I'm here to help! Are you experiencing this issue in multiple locations? Is there anyone else in your home or surrounding experiencing this issue? 

S.R
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GrandMaster

also which phone do you have?

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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