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I cannot access sprint website from Europe

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Journeyman

I cannot access sprint website from Europe

Hi,

 

I want to register a new device and I want to have my international roaming enabled, however when I try to access my sprint from my phone or my computer, it denies me an access to the website. I want to talk to the representative via chat, but I cannot, since I cannot even access my account. I am already paying for the new device and would like to start using it, but I can't until I register it. It won't let me register it unless I am on sprint network, and I don't know why is this happening. Two years ago I had service everywhere here in Europe. 

I read a couple of comments about changing some VPN, but I don't have any I could change it to. How do I access the website and my account? Please help!

 

Thank you,

Petra

1 REPLY 1
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GrandMaster

it might be restricted by the country itself. not unheard of

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