I tried to post in Device Solutions but could not figure out how to. I have a 4G NetStick that plugs in by USB. Works fine on my computer. I am wanting to connect it to a wireless router so I can use it on other devices that do not have a USB port like my phone(that is not on the Sprint network).
I first tried a NetGear router and it would show a wireless network but no internet connection.
I then went and found a wireless router that has a port specific for 3G/4G USB. The same thing happens. I plug in the NetStick and the internet light flashes for a second but then turns off. I can connect to the router but it has no internet.
I have talked to 2 different Sprint Customer Service people. One has just tried to send me to the Sprint store 60 miles away and I lost connection with the other one that was helping me.
I may just attempt to return this and try to find a wireless one??
I'm not sure what you mean. This is just a hotspot usb plug and play. It is not a phone at all. I am using it now on my computer to be on here but when I plug it into my wireless router it has no internet access. Only flashes for a second on the wireless router that there is internet access.
Disregard that last message, it was sent in error.Based on what I'm seeing here this device can't be used as a hotspot. We do have devices that does have that capability we can check out some options.