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New phones + merger with other company.. Even worse data speed?

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Journeyman

New phones + merger with other company.. Even worse data speed?

2 new iPhones and Galaxy S20+.

 

Without wifi, barely 1mb down, and fraction of that up.

 

Sprint shows "excellent 4G coverage" on their map. Zip code 97045

 

Have fought with Sprint for years and years about this non-existant data and tried everything.

 

They have always blamed the phones and just suggested to keep using our wifi. 

 

Many times they have claimed to write up a ticket and the engineers will contact me. No. Numerous times they have offered a credit for my trouble. Doesn't arrive.

 

There is fast data in parts of nearby Portland. I've actually experienced it. But to have to rely on your wifi to use your phone at your house is just not cool.

 

 

1 REPLY 1
Sprint Social Care

Hey, I'm here to help! Let's look into this right away. How long have you been experiencing this issue? Is anyone else in your home or surrounding experiencing this issue? 

S.R
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