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No Mobile Data after device activation

Journeyman

Re: No Mobile Data after device activation

Yep, these are the steps that I am taking. The data profile update is still on the pop-up.

Sprint Social Care S.M.A.R.T. Agent

Re: No Mobile Data after device activation

Hmm. Ok. Let it go for up to 15 minutes again. If it doesn't proceed, please soft reset again, connect it back to WiFi and try again. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: No Mobile Data after device activation

No dice ):

Sprint Social Care S.M.A.R.T. Agent

Re: No Mobile Data after device activation

Still won't proceed past the pop up?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: No Mobile Data after device activation

Yea, it stays on the pop-up and that's it.

Highlighted
Sprint Social Care S.M.A.R.T. Agent

Re: No Mobile Data after device activation

Do you have a repair center close to you?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: No Mobile Data after device activation

Yes, I'll plan to go to one soon. This is a PITA, though.

 

Thanks for trying to help me with this problem!! I appreciate it.

Sprint Social Care S.M.A.R.T. Agent

Re: No Mobile Data after device activation

You're welcome. Sorry I couldn't get it fixed. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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