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No coverage near New Mexico and Texas border

Journeyman

No coverage near New Mexico and Texas border

I was driving on I-40 eastbound and when I crossed the border from New Mexico to Texas the signal dropped from LTE to 3G to 1x. It obviously couldn’t find a tower close enough. My Phone is an iPhone 8 Plus on a window suction mount. So it had good view of the horizon. I was using it for navigation. 

11 REPLIES 11
Sprint Social Care S.M.A.R.T. Agent

Re: No coverage near New Mexico and Texas border

That is never good! Our coverage is always updating and growing. If you give a more specific location I can check I can check to see if there is a tower near there or not?

 

Journeyman

Re: No coverage near New Mexico and Texas border

I gave to location in the original post. Look on the map.
Sprint Social Care S.M.A.R.T. Agent

Re: No coverage near New Mexico and Texas border

Thank you for that. Unfortunately I need more of a specific location in order to look up the towers. 

Journeyman

Re: No coverage near New Mexico and Texas border

Glenrio, NM or TX since it’s on the border so don’t know which side their on.
Sprint Social Care S.M.A.R.T. Agent

Re: No coverage near New Mexico and Texas border

We don't have a tower right there. You can enable roaming and it will connect to the nearest tower. Cell providers use each other's towers to cover larger areas.


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Journeyman

Re: No coverage near New Mexico and Texas border

I already have data roaming on. 

Sprint Social Care S.M.A.R.T. Agent

Re: No coverage near New Mexico and Texas border

Do you live in this area or were you just driving through?


***************************************************************

I'm here to find all of the solutions and ease your frustrations.

***************************************************************
Journeyman

Re: No coverage near New Mexico and Texas border

Driving through from California to Oklahoma City, OK via I-40
Sprint Social Care S.M.A.R.T. Agent

Re: No coverage near New Mexico and Texas border

Do you have  service at home?


***************************************************************

I'm here to find all of the solutions and ease your frustrations.

***************************************************************
Journeyman

Re: No coverage near New Mexico and Texas border

Yes, in SoCal you have decent coverage, except near the Redlands, CA Mountain Grove Shopping Center. That’s a dead zone for some reason. Even though it’s right near the highway and you guys usually cover them better. 

 

I live in Highland, CA and work in northern San Bernardino, CA at California State University, San Bernardino. 

 

I was was heading to Oklahoma City area to visit family and hit a dead spot on I-40. Just wanted to report it so you guys can fix it. 

Sprint Social Care S.M.A.R.T. Agent

Re: No coverage near New Mexico and Texas border

Thank you for the information. We'll keep note of this area, for when we start putting in more towers. 

 

 

 


 


RedCruzr
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