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No coverage

Journeyman

No coverage

How can your network have such poor coverage in a developed area of West Des Moines (50266)? There are several large employers, as well as a huge mall, but data is nonexistent and texts/calls are delayed or fail.

12 REPLIES 12
Journeyman

Re: No coverage

What is your cross streets that you are having this issue?

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Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
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Journeyman

Re: No coverage

Mills Civic Parkway and Wells Fargo Terrace

Journeyman

Re: No coverage

Wow service looks great there! does this happen when you are inside or outside?

***********************************************************************

Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: No coverage

Both inside and out. It seems to pick back up 1/4-/12 mile to the east.

 

Several other Sprint users have the same issue, so fairly confident it is not just my device. 

 

 

Journeyman

Re: No coverage

Okay let me look at the towers.

 

***********************************************************************

Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: No coverage

Thank you

Sprint Social Care S.M.A.R.T. Agent

Re: No coverage

Hey there, are you still having this issue? 





"Is your name Wi-Fi? Because I'm feeling a connection."
Sprint Social Care S.M.A.R.T. Agent

Re: No coverage

It looks like there is a problem with one of the towers in your area but it's being worked on. It should be up and running soon. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: No coverage

Appreciate the update!

Sprint Social Care S.M.A.R.T. Agent

Re: No coverage

You're welcome!





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: No coverage

We are having the same problem near Coolidge and Lake Lansing in East Lansing (48823)  Several people in my office have little or no data inside or outside.  I reported the issue over a week ago.  It has been going on for about 3 weeks now.

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