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No network metro detroit

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Journeyman

No network metro detroit

8/23/2020. I am unable to connect to the sprint network at all. Only time my phone is usable is on Wifi

1 ACCEPTED SOLUTION

Accepted Solutions
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1) From the home screen, tap Phone.

2) Dial ##72786#.

3) Tap YES

4) After the device restarts it will automatically perform Activation Service. •Register device with the network

5) Once the Activation Service is complete, tap OK.

6) The network settings have been reset, and the device is now re-activated.

 

Or you can just click the Reset Mobile Connection option. 

View solution in original post

6 REPLIES 6
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Sprint Social Care

Let's try resetting your network settings. What kind of phone do you have? 

 

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Galaxy note 8

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 I just want to show what my phone is showing. It keeps timing out when trying to connect.

Screenshot_20200824-154625_SignalCheck Pro.jpg

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1) From the home screen, tap Phone.

2) Dial ##72786#.

3) Tap YES

4) After the device restarts it will automatically perform Activation Service. •Register device with the network

5) Once the Activation Service is complete, tap OK.

6) The network settings have been reset, and the device is now re-activated.

 

Or you can just click the Reset Mobile Connection option. 

View solution in original post

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I am currently reconnected to the mobile network

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Awesome. Monitor it and if the issue persists, reach back out. Or you can also visit a store for an in-store technician to have a look(if you're able to, this is just another option)

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