I'm not seeing any reported issues there. Service looks like it should be good as well. Please try doing a PRL update.
my usual jaunts through Sac i have pretty solid LTE the whole time..there are however quite a few places its lacking..but if you spot the tower itself and what is in between said tower and you you'll understand why in some of the cases you barely have a signal.
might have been asked but is this happening to both devices or just the X?
im in Sac a couple times a month usually...
PM me your phone number. Your iPhone policy may still have Comcast policies and it still thinks it's a Comcast phone.
Yes, I should have mentioned that I tried the PRL update. It helped me get from 1x to LTE, but then fell back to 1x after a few blocks of driving.
Hey philaltstatt - let's take a closer look at the device itself. I'm going to shoot you a PM so I can get a little more info in order to check a few things behind the scenes.