cancel
Showing results for 
Search instead for 
Did you mean: 

No service no data no help ?

Highlighted
Journeyman

No service no data no help ?

Been talking with Sprint for two months my data is only getting worse I have had no help they seem to only want to apply credits to my account and not fix the issue I am way far past being helped from Sprint I may be just switching to Verizon

38 REPLIES 38
Highlighted
Wizard

Hello Nismo105. At this time your account has been assigned to a dedicated team. I've provided their contact info for you in the PM I sent you. 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Highlighted
Journeyman

@Cat_Sprint  Yes I understand it’s been 2 billing cycles of this problem I paid my bill once given the issues and I’m not paying it again without it being resolved.... “you guys wouldn’t give me phones if I didn’t have the all the money you requested up front no” I can call an text sometimes pictures don’t send but trying to load a web page is horrible This is what I deal with way to often this is just oneThis is what I deal with way to often this is just one

 

Highlighted

I hear ya, and I get your frustration. At this time your account is being handled by a specialist team. Any assist that you are needing will need to go through that department.  

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Highlighted

@Cat_Sprint  This is sprint community I am not seeking help I am letting the community know the issues that are going on I see a lot of threads I was reading about other people’s issues are no longer available like sprint is trying to play catch up on deleting the negative feedback in this community 👎🏻 No need to respond, not that you will 

Highlighted
Journeyman

I am in same situation. Zip code is 64492.
Where are u located?
Highlighted

Can I get a specialist team also ?

Highlighted

Hi Cls18212! What exactly is your issue that you are experiencing?

My issue still hasn’t been fixed
Highlighted

Okay, do you mind expanding on it so I can see where I can help you?

Highlighted

feel free to look at the many service tickets when I have called in.

 

Service at my home was good up until a few months ago ( april-may)..

YOu can get my address off of my account information. - zip code is 64492

 

Every since then, people cannot call me, and I cannot call out without going outside my house and walk around until I get a signal, 

Data sucks also in the area.

Highlighted

Howdy Cls18212. I Looked into this area, and I see the coverage should be good. So I checked the towers, and there is a tower with a recently closed service alert. After a tower has been worked on, it's best to reset the network setting can help. To complete this on an Android device, please dial ##72786#. For an Apple device, please follow the steps below: 
1. Tap Settings.
2. Tap General.
3. Scroll up and tap Reset.
4. Change to Reset Network Setting

 

Let's give the reset a try, and let me know if the service improved. 
 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat