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Only 3G Service in Frederick and Montgomery Counties in MD

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Journeyman

Only 3G Service in Frederick and Montgomery Counties in MD

Hello. My phone has only been getting 3G coverage for the past few days. I live in Montgomery County, MD but commute to Frederick County, MD using 270 everyday and no matter where I am my phone is only getting 3G data. I have a brand new Note10 so I do not think my phone is the problem. Also, the 4G had been working just fine the last few months.

 

Is there an outage or something?

5 REPLIES 5
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Sprint Social Care

Send a Private Message with your nearest cross streets and ZIP code. 

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Hi Taleah. I'm experiencing this issue in two places:

1) Zipcode 21703: Executive Way and International Blvd

2) Zipcode 20871: Sweetspire Drive and Winding Woods Way

 

Thank you.

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I'm sending a private message with the information. 

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Journeyman

Was having the same issue in Richmond va. So far I have found a fix that is working. 

Screenshot_20200730-113258_Settings.jpg

Screenshot_20200730-113303_Settings.jpg

Screenshot_20200730-113311_Call settings.jpg

settings then connections and then mobile networks. Then turned on VoLTE calls. So far for 24 hours have had LTE instead of 3G or no service 

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Journeyman

Hi onlyjen,

Thanks so much for your reply. Working with Sprint I was able tonget bqck on 4G. Thank you for your help, much appreciated!

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