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SIM locked since moving phone

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Journeyman

SIM locked since moving phone

Hiya,

Moved to a new phone and getting "Sim locked, please cycle your phones power or contact customer services"

I would like to get this Sim working with my phone, please help!

Cheers,

Nick

5 REPLIES 5
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Sprint Social Care

Hi! Are you trying to use a Sprint SIM in the device? 

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Yes, it's a sprint sim
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Great, have you tried restarting the device? 

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Tried restarting a few times. No joy.
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Shoot us a DM let's get this figured out. 

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