Showing results for 
Search instead for 
Did you mean: 

Service outage?


Service outage?

An area in Lewisville, TX within 1-2 miles of the main tower I town has not been working for the past 5 days. About 2 miles away from that area is fine. Can not get calls or data inside that area. What is going on??


This is happening in zip 75067, on FM3040, west of I35.

Sprint Social Care S.M.A.R.T. Agent

Re: Service outage?

I'm not seeing a reported issue in this area but I can create a ticket for you. Have you done any troubleshooting on your phone?

"Is your name Wi-Fi? Because I'm feeling a connection."
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat