Showing results for 
Search instead for 
Did you mean: 

Slow/no data connection


Slow/no data connection

**** post Rd , Warwick RI. 

Have connection issues at work.  I used to get speeds around 50-60Mb/s. Now I can only get 5-10Mb/S, if I'm lucky sometimes it will go up to around 20Mb/s for a minute . The problem only started in the last 3 months or so and only is affecting those of us on Sprint. Phone is still showing 5 bars and LTE, but everyone is having intermittent data. Voice is working normally it seem . 


Re: Slow/no data connection

Thanks for checking in with us.  I looked at the network in your area for known outages or issues. There is in fact a known and outstanding issue in the area you provided.  While I do not have a time to resolution, I do know the tower teams are actively working the issue.  I am sorry for the inconvenience.  Thank you for your patience.

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat