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Sprint Coverage has Deteriorated in Los Angeles

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Journeyman

Sprint Coverage has Deteriorated in Los Angeles

A couple of us have sprint and have noticed that coverage has completely deteriorated in the past couple of days. Playa Vista, CA; Woodland Hills, CA; and Torrance, CA. I cannot use LTE at this moment in Playa Vista. Ran all the Software updates, and PRL Updates, and signal has not improved. Any help with this would be greatly appreciated. We are all on Android, Samsung Note, and Pixel 2.

10 REPLIES 10
GrandMaster

Re: Sprint Coverage has Deteriorated in Los Angeles

the entire area in each of those towns or certain parts of them?

 

 

the agents will need some close by cross streets to start looking at specific towers and then move out from there to the next set of towers. cross streets for those zip codes.

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Journeyman

Re: Sprint Coverage has Deteriorated in Los Angeles

Here are the area codes that we've noted issues

90066

91306

90245

Journeyman

Re: Sprint Coverage has Deteriorated in Los Angeles

Centinella Ave and Jefferson Blvd (90066)
Winnetka Ave and Sherman Way (91306)
E Franklin Ave and Main St (90245)
Community Manager

Re: Sprint Coverage has Deteriorated in Los Angeles

You have 2 outages in the area.  The official response is 4G LTE - Slow data speeds or inability to access data may occur due to 4G Services not functioning at this time. Technicians are working to resolve the issue.

 

Where this site is located, we need a permit to enter to fix it.  We are waiting for that permit.

 

There is another site in the area that has lost backhaul (think data/internet).  The equipment that out belongs to Time Warner and our techs will be meeting with them tomorrow.

 


@quiquevr4 wrote:
Centinella Ave and Jefferson Blvd (90066)
Winnetka Ave and Sherman Way (91306)
E Franklin Ave and Main St (90245)

 

Journeyman

Re: Sprint Coverage has Deteriorated in Los Angeles

Same problem in 90012

Cross streets: Temple & Alameda

Sprint Social Care S.M.A.R.T. Agent

Re: Sprint Coverage has Deteriorated in Los Angeles

Is this issue still happening?





"Is your name Wi-Fi? Because I'm feeling a connection."
Community Manager

Re: Sprint Coverage has Deteriorated in Los Angeles

There is an outage in Bunker Hill that is sending all the traffic to China Town:

 

3G Services - 3G Services [CDMA, EVDO] may not function at this time. [Slow data speeds or inability to access data] Technicians are working to resolve the issue.

Single Cellsite - This tower is experiencing issues. Any and all services may be affected. [Service Outages, Dropped/Blocked Calls, Inability to Roam and loss of other Voice and Data Services] Technicians are working to resolve the issue.

 

Looks like a radio head is out and needs a part.  Looks like Tuesday night or early Wednesday.

 


@Safirre wrote:

Same problem in 90012

Cross streets: Temple & Alameda


 

Journeyman

Re: Sprint Coverage has Deteriorated in Los Angeles

93001

Sprint Social Care S.M.A.R.T. Agent

Re: Sprint Coverage has Deteriorated in Los Angeles

Howdy wlhillxmen. I'm sorry you're having trouble, give me a few mins to look into that area. 

 


Cat
Small Scale Farmer 

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Sprint Social Care S.M.A.R.T. Agent

Re: Sprint Coverage has Deteriorated in Los Angeles

After checking this area I see that coverage should be good. I checked the towers, and there were 3 that were having maintenance completed on them yesterday. What type of phone do you have? 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
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