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Very slow data at home

Journeyman

Very slow data at home

Zip code is 75474. Cross streets are hwy 276 and hwy 751 in Quinlan, TX. It just started on Monday. At home, my data is very slow. Web pages time out. Usually are speed is great. Is something wrong with the tower?

3 REPLIES 3
Sprint Social Care S.M.A.R.T. Agent

Re: Very slow data at home

Thank you for providing the cross streets. I do see there is a tower that is down currently since 01/07. This could be exactly why you are having some issues. We can try and reconnect you to another tower. Please go into your settings and reset your network profile. Hopefully this will help until the tower is up and running. 

Journeyman

Re: Very slow data at home

Thank you, any idea on how long until the tower is back up and running?

Sprint Social Care S.M.A.R.T. Agent

Re: Very slow data at home

We don't get a estimated time. They usually are pretty quick, but there seems to be some kind of damage. They are replacing a few things on it. Should be soon.

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