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Very slow to nonexistent data

Journeyman

Very slow to nonexistent data

It has been a couple weeks now and my internet is so slow. Called customer service but couldn’t understand the representative. Pay for unlimited data and it doesn’t even work. It’s ridiculous 

3 REPLIES 3
Sprint Social Care S.M.A.R.T. Agent

Re: Very slow to nonexistent data

Which phone do you have? Have you done any updates lately?





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Very slow to nonexistent data

I have the iPhone 8. All up to date. Did reset of my phone. Did reset of network settings. Updated network. Mine is really bad but my husbands is having issues as well. Did the same to his phone.
Sprint Social Care S.M.A.R.T. Agent

Re: Very slow to nonexistent data

We can send you a reset signal on our end that can fix connectivity issues. 





"Is your name Wi-Fi? Because I'm feeling a connection."
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