WOW! thats the fastest response and help i ever got from Sprint. my Sprint cell service consists of: phone calls that are mostly static. dropped calls. no service. I have been calling Sprint customer service for 5 months asking for help with my Sprint cell service and gotten NO help. i guess the only time i will get fast service is if it concerns Sprint getting their payment.
I cannot speak for the help you've gotten thus far but your conversation was assigned to me. All I am trying to do is help you get your bills in a timely manner. That way it'd prevent you from getting late fees.