Hi Sprint -
I just wanted to make Sprint aware that the 32GB Nexus 5 MEIDs are not valid and thus a 32GB Nexus 5 cannot be activated on Sprint.
All reports show that 16GB Nexus 5's MEIDs ARE loaded and work FINE on sprint.
Sprint, please fix this - the phones were sold as being compatible with sprint, now we are being fed a bunch of lame answers as to why they don't work.
Things that I've been told erroneously:
This is JUST an issue with the 32GB model - the 16GB model (which is the model sprint is selling) works fine.
I tried to submit a ticket but failed.
"I currently have a Nexus 5 16GB and would like to switch over and activate a Nexus 5 32GB phone I purchased from the Google Play Store. On 05/24/2014 I opened ticket SD25603xx to add it to inventory so I could activate but a rep says the ticket was closed due to bad ESN number. I would like to open a new ticket with these numbers: SKU: LGD820 AUS3BK IMEI: 358239-05-73xxx-x MEID(ESN)-HEX: 3582390573xxxx S/N: 312KPUU73xxxx UPC: 52810 11941 2"
They closed the ticket that the number was invalid. Never notified so I chatted again.
I tried to submit a new one.
"Angela C.: We do not sale the 32 gb nexus so the ticket will not work for it. We can never activate it on our network. It is a common request."
I guess I keep trying with new reps?
Blue I have a Sprint Blackberry 9930 that MEID is not in system. How do I get that fixed to activate. I called 3 times. 2 tickets . a store visit and 5 days later still waiting.