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Nexus 5 doesn't have an IMEI!

Journeyman

Nexus 5 doesn't have an IMEI!

Hi,

I bought Nexus 5 from BestBuy mobile with a contract with Sprint for one year. The contract is finished and I wanted to use my phone on another carrier. When I tried to get the IMEI from the phone, it instead gave me MEID. The other carrier said that my phone has to have an IMEI to work on their network.

Given that Nexus 5 should be unlocked and should work on all GSM and CDMA networks, how do I unlock my device?

It's my device, why in the world did Sprint remove the IMEI number?!

Thanks

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3 REPLIES
Master

Re: Nexus 5 doesn't have an IMEI!

MoyHajjat

Please visit this link http://sprint.co/1dtm0qf for information about unlocking your device.

- Luis
Sprint Social Care

Re: Nexus 5 doesn't have an IMEI!


MoyHajjat wrote:



Hi,



I bought Nexus 5 from BestBuy mobile with a contract with Sprint for one year. The contract is finished and I wanted to use my phone on another carrier. When I tried to get the IMEI from the phone, it instead gave me MEID. The other carrier said that my phone has to have an IMEI to work on their network.



Given that Nexus 5 should be unlocked and should work on all GSM and CDMA networks, how do I unlock my device?


It's my device, why in the world did Sprint remove the IMEI number?!



Thanks


Settings -> About phone -> Status

IMEI will be listed along with the MEID. The MEID is just the IMEI minus the last number.

Journeyman

Re: Nexus 5 doesn't have an IMEI!

Way more helpful than Sprint's customer service representative. Thanks, found it! I thought the *#06 was the only way!

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