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Nexus 5 won't connect to Airave

Journeyman

Nexus 5 won't connect to Airave

I live in an area of little/no signal of any kind from Sprint. No 3G, no Wimax 4G, No LTE. As a response, Sprint gives me an Airave for free each month. Until now, it hasn't been a problem.

I cannot get the N5 to connect to the Airave. I cannot call Airave support about this because I don't have signal. Went to a Sprint store; no help. Tried doing Sprint Chat but they refer me to phone advanced tech support. Tried to get an MSL code from tech support to activate the 2 new LTE bands (Sprint Spark) as I live in the Chicago area, they refuse to give me one since I'm still under contract on an old Galaxy S3.

Apparently, I'm not able to buy a new phone and get signal.

Anyone get a new N5 to connect to an Airave 2.5?

32 REPLIES 32
Wizard

Re: Nexus 5 won't connect to Airave

I'm having the same problem! I tried a data reset and it seemed to help for the time being, but signal keeps dropping and acting like it doesn't want to connect. Have you tried asking for a replacement and even the new version 2.5 Plus?

Journeyman

Re: Nexus 5 won't connect to Airave

Just got my Airave in June. Not sure how to tell if it's Plus or not. Model # on it is C1-600-RT. Haven't requested anything as I cannot make a call from home. No cell signal without Airave.

Journeyman

Re: Nexus 5 won't connect to Airave

I have the same model and my Nexus 5 will not work when the Airave is on.  When the Airave is off I have to go outside to use the phone.  Does anyone know whats going on?

Journeyman

Re: Nexus 5 won't connect to Airave

I also am experiencing issues. My Nexus 5 will not connect to the Airave. This is a big problem because I live in a building with minimal cell service. Sprint, can you help?

Journeyman

Re: Nexus 5 won't connect to Airave

Try to update the PRL. I read that someone talked to Sprint and they pushed and new PRL for N5.

Go to settings/wireless & networks/more/mobile networks/carrier settings

Update PRL.

Reboot.

Now try to dial *99 to connect to Airave. It worked for my N5. Good luck!

Journeyman

Re: Nexus 5 won't connect to Airave

Do you have to restart your phone when you leave your house now in order to connect to LTE?

Journeyman

Re: Nexus 5 won't connect to Airave

No, I don't. But I live in an area that apparently has not had any of the LTE connectivity issues.

Depending on where I'm located within my house, I've had a few times where the N5 wouldn't connect to the Airave. Seems the range of the Airave with my N5 is not as good as with a Note 2, S3 or Galaxy Victory (all 3 connect fine to Airave no matter location within the house).

Journeyman

Re: Nexus 5 won't connect to Airave

I connect to my Airave 2.5 (not the plus).  I get bumped off sometimes like I did on my note 2.  My problem is I cannot send a txt when on the airave.  I can receive them but cannot send them...it just tries and tries.  If I unplug the airave the phone grabs onto the very very low 1x signal and sends it.

Journeyman

Re: Nexus 5 won't connect to Airave

Some apps won't send SMS via anything but mobile. Maybe whatever you're using for SMS is seeing the Airave and a non-cellular signal and won't send. Try a different SMS app to test.

Journeyman

Re: Nexus 5 won't connect to Airave

Go to Settings, More, Mobile networks, Network Mode, and change that from Global, to 3g.  Not sure why but when its on global, my Nexus 5 wont connect to the airave either.  But it wont connect to LTE when you do this.  If you have LTE in your area... that's more of a temporary solution until someone figures something else out.

~Brandon

Journeyman

Re: Nexus 5 won't connect to Airave

I don't think it should ever be on global. Global bands are different than US ones. I have mine on LTE and I can connect to my Airave (after I updated PRL a few days ago).

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