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Nexus S™


VersionRelease DateDescription of Enhancements/Fixes



Operating system upgrade Android 4.1 Jelly Bean.  Below is a list of a few changes:

- Notification Bar: Expanded view of emails

- Meeting Makers: more information to notification bar.  Provides the ability to snooze and dismiss meetings from the notification bar.

- Addition of Google Now (online search):

o Voice search

o Integrated approach to search features within Google services

Discuss it here


- Android 4.0 Ice Cream Sandwich operating system upgrade

   - Customizable favorites tray visible on all 5 home screens just above the hard keys

   - Contacts application replaced with People application that provides improved integration

     with Gmail, Email, Google+ and other apps

   - Multitasking for easier access to switch between recently used applications by tapping/holding Home key

   - Create folders on the home screen by dragging and dropping one app onto another to create a folder

   - New lock screen actions allows acces to the camera and to pull down notifications without unlocking device

   - Left to right swipe to dismiss individual notifications, close apps from recent apps list, and close browser tabs

   - Data usage controls for monitoring and managing network data usage

   - Camera enhancements include capturing panoramic photos, continuous focus, zero shutter lag exposure

      stabilized image zoom and decreased shot-to-shot speed

   - Android Beam allows two NFC-enabled devices to exchange apps, contacts, music, videos, and more   


Discuss it here


- Google Wallet

- Google Shopper

- Android security patches

Discuss it here


- Enables NFC (Near Field Communication) Secure Element in preparation to support secure transactions

- Improved WiFi connectivity, speaker phone audio quality, and 4G acquisition and throughput 

- Updated signal strength display indicators

- Fixes error code 67 when making account changes

- Adds TTY support

Discuss it here


- Improved performance and device security
- International roaming with Google Voice
- Tags application when using between two Nexus S devices

Discuss it here



05/08/2011- Initial Release

Important Notes
   - Updates may take between 5-20 minutes depending on the use of 3G/4G/Wifi.  WiFi is recommended. 
   - Updates are available OTA (over the air) only and are 'pushed' to devices in stages over a 10-21 day period. Device selection is random

   - DO NOT remove the battery during the update

Update the software on your phone
Software will be automatically downloaded to your phone
   1. A system update screen will prompt the user to 'install now' or 'install later'
       - If 'install later is selected, a reminder will be sent once or twice a day to install the update 
       - If 'install now' is selected, the phone will reboot and then begin the software update
   2.  Follow the on-screen instructions to download and install the update    
Check for software updates  (if 'install later' was chosen)
   1.  Go to the Home screen
   2.  Tap Menu > Settings > About phone > System  updates
   3.  Tap Update Firmware or Update Android
   4.  Your phone will automatically download and install updates that have been pushed to it.  If no updates are available,

        Your system is currently up to date will display 
   5.  Tap Next to return to the Home screen

Check the software version on your phone 
1.  Go to the Home screen
   2.  Tap Menu > Settings > About phone
   3.  The build number will show the current version on your phone
   4.  Press Home to return to the Home screen 

Note: Comments are restricted on this blog. As new maintenance releases are available, a new thread will be
         posted and linked to in this blog. Please post any comments under that thread for the specific
         software update..



Straight out of the gate at CTIA, Sprint today announced the Samsung Nexus S 4G, our first device running Android OS version 2.3 'Gingerbread' and our first device to feature the stock Android 'Google Experience'. The device is set to launch some time in the Spring and the Product Ambassador team is excited about this excellent new result of our ongoing partnership with Google.

As always, we want to provide you with all of the juicy details, so here goes:

The Samsung Nexus S 4G is Sprint's first Gingerbread Android Google phone, and comes loaded with Google Voice and Sprint One Number integration, a Sprint exclusive offering!

Paired with a 1 GHz Hummingbird processor and 16GB of memory, the Nexus S is one of the fastest phones on the market today. The sleek Nexus S 4G gleams with its thin-profile curved glass panel Super AMOLED display that provides a form factor that feels natural in the palm of your hand.

The Nexus S 4G is a Google phone that comes pre-installed with the best of Google apps and enabled with new and popular features like true multi-tasking, Wi-Fi hotspot, Internet Calling, Near Field Communications (NFC) support, and full web browsing. With this device, users will also be the first to receive software upgrades and new Google mobile apps as soon as they become available.

Key Selling Points

  • Android Gingerbread - the fastest experience yet, especially when paired with the Hummingbird processor and 16 GB of onboard memory

  • 3G/4G phone with hotspot capabilities for up to six users

  • Google Voice with Sprint One Number

  • Google Over-the-Air updates

  • Integrated Google apps

  • 5MP camera/camcorder with LED Flash and a forward-facing VGA camera for video voice chatting

  • Near Field Communications opens up a wide variety of capabilities beyond speed paying - anywhere RFID tags are used, an app can augment the Nexus S capabilities

Customer Benefits

The Samsung Nexus S 4G is the ideal phone for businesses using Google products for business. This is a stock Android phone with 2.3 Gingerbread that has a

refreshed user interface, improved virtual keyboard and a new to this OS, Near Field Communications support. The primary functional differentiator for this is Google Voice with Sprint One Number Integration that allows you to use your Sprint mobile phone number for intelligent call routing, advanced call controls and online integration of SMS, voicemail and call logs with Google Voice.

Overview of Sprint One Number and Google Voice

Manage all your phones with one number, screen and direct incoming calls to the appropriate phone and even have voicemails transcribed and sent as emails.

  • Use one phone number for all your phones - Assign your Sprint number as your one contact number for all your phones and then have calls directed to the phone you want, based on the caller.

  • Get advanced call controls - Screen calls, block unwanted callers, create and assign custom voicemail greetings and more.

  • Enjoy convenient online management - Control who and how callers can contact you, and send, receive and store text messages online. Plus, listen to voicemails online or have them transcribed and sent to your inbox.

  • Sprint is the only carrier to offer these advanced services on the phone number you already have today:

  1. Voicemail

  2. Transcription

  3. Access via email or website

  4. Personalized greeting for each of your callers

  5. Share with others

  6. Keep messages forever

  7. SMS

  8. Sent to email and phone

  9. Read and send from any internet connected computer (significant value

  10. for travelers on wifi connected flights or those traveling abroad)

  11. Other Features

  12. Block unwanted callers

  13. Screen callers

  14. GV international calling rates

  15. Conference calling

  16. Record calls

Email and Messaging

  • Stay productive responsive by bringing together both your Corporate and personal email and calendars

  • Manage multiple email accounts, including multiple Exchange accounts. NOTE: Whatever policies are set up for the first account will hold for any additional accounts added.

  • Personal e-mail integration - Access your email from well-known providers like Gmail, AOL, Windows Live including MSN and Hotmail, Yahoo! and more

  • Google Talk IM client allows you to chat with your Google contacts when they are online

  • Text and MMS messaging - send text, photos and video


  • Access to more than 114,000 apps on Android Market many thousands of which are geared for business productivity

  • Sprint Navigation, with turn-by-turn driving directions and 3D maps

  • As customers look to deploy in-house developed applications to Android handsets, the Sprint Application Developer Guide from the Sprint ADP Web site provides business customers the tools they need to develop to Android 2.2.

Functionality and Productivity

  • 3G/4G/Wi-Fi capability

  • Peak download 4G is 10 Mbps with upload of 1 Mbps

  • 3G data speeds (EVDO Rev A.) - peak download speeds of up to 3.1 Mbps; peak upload speeds of 1.8 Mbps; average download speeds of 600 kbps-1.4 Mbps

  • Flash 10 allows for richest web media experience

  • 3G-4G Mobile Hot Spot capability - connects up to five users with Wi-Fi enabled devices

  • 2 Cameras: 5 MP camera/camcorder with auto-focus and flash with forward-facing VGA for video voice chatting.

  • Integrated Contact, Calendar and IM capabilities

  • Supports multiple email accounts so you stay on top of your work and personal communication (but not full GAL for Microsoft Exchange)

  • Standard 1,500 mAh battery

  • Built-in WiFi: 802.11 b/g/n

  • Responsive Accelerometer

  • GPS

  • Bluetooth 2.1 EDR

  • Integrates with popular social networking hubs

Operating System Overview

  • Android 2.3 Gingerbread

  • Optimized hardware speed - gets the job done even faster

  • Near Field Communications capability

  • Improved copy/paste capabilities

  • Refined notification bar

  • Internet calling with VoIP/SIP support

  • WiFi hotspot supports up to six users

Google Mobile Services

  • Google Mobile Services including Google Search, Google Maps, Google Calendar, and Gmail for businesses currently using these services

  • Access to Google Goggles to search with pictures instead of words


  • Form Factor: candy bar

  • Processor: 1GHz Cortex A8 Hummingbird processor

  • Digital Dual Band allows the handset to operate using either the 800 MHz or the 1900 MHz PCS frequencies.

  • Dimensions: 4.88" X 2.48" X .44"

  • Main display: 4" capacitive Super-AMOLED contour display

  • HAC Rating: T3/T4 & M3/M4

  • Battery : 1,500mAh Li-on

  • Memory: 16 GB ROM, 512 MB RAM no external microSD card

Nexus S 4G Q&A

Q: When will Nexus S 4G be available, and how much will it cost?
A: We will share pricing and availability closer to launch.

Q: Will Nexus S 4G be exclusive to Sprint?
A: Sprint (and its WiMAX partners) will have exclusivity on offering a 4G-capable Nexus S device for a specific time period. However, we cannot discuss the details or length of this agreement.

Q: What rate plans are required for Nexus S 4G?

A: Customers purchasing Nexus S 4G will choose from the same plans that PDA/Smart Device buyers do today (i.e. Everything Data/Simply Everything/Business Advantage Messaging & Data). The $10 Premium Data add-on will apply for each smartphone on the account. This add-on offers a "3G/4G Premium Data Experience." The $10 add-on is not NVP discountable.

Q: How much is the Mobile Hotspot capability?

A: Mobile Hotspot capability for Nexus S 4G is a $29.99 optional add-on. It allows the customer to use Nexus S as a Mobile Hotspot device capable of sending out a Wi-Fi signal to up to six Wi-Fi capable devices. This follows the new discounting rules launching in July and is not NVP discountable (e.g. SOCs $29.99 and below are not discountable; SOCs $30 and up are discountable).

Q: Can Nexus S 4G be provisioned for 4G service only?

A: No. It is a dual-mode device; therefore it supports both 3G and 4G. The device will run on 3G when used outside of a 4G launched market.

Q: What accessories are for sale for Nexus S 4G?

A: Sprint will launch traditional handset accessories including hands-free, power, fashion and carry solutions. In addition, Sprint plans to deliver unique accessories that deliver on the robust multimedia and 4G experiences.


Q: HTC EVO 4G has a 4.3-inch screen; why does Nexus S 4G only have a 4-inch screen?

A: Sprint tries to offer a variety of form factors, operating systems, price points, features and appearance for our customers to choose from.

Q: Does the screen offer HD resolution for viewing?
A: No, while the 4-inch Super AMOLED screen delivers a brilliant Super AMOLED 16-million color for a high-resolution widescreen viewing experience, the resolution of the display is 480x800 (WVGA), which is not technically high-definition.

Q: Can Nexus S 4G view and edit documents?

A: Yes, in fact, there are a variety of applications available that allow Nexus S 4G to open and make changes to Microsoft Word, Excel, PowerPoint or PDF documents.

Q: Can the front-facing camera be used for a Skype video call?
A: As of today, there is not a Skype application using video available for Android, and we are unable to speculate whether this may change in the future. However, as an open platform, Android does support video chat applications available through Android Market - e.g. Fring and Qik.

NOTE: Voice-only downloadable Skype applications (Skype Lite) are available today for Android phones.

Q: Which Bluetooth profiles and functions does the phone support?

A: The phone supports the following Bluetooth Profiles: Bluetooth Headset, Hands free, A2DP, and FTP, as well as other standard profiles.


Q: There are no Sprint Services offered on this device; why is that?

A: This is a Google experience device and in order to keep the pure Google experience, Sprint is not adding any preloaded applications or supporting software.

Q: What types of email does my device support?

A: Microsoft Exchange, Gmail, IMAP4 and POP3.

Q: How many email accounts can my device support?

A: 10 accounts. 1 Exchange account and the rest as Gmail, IMAP or POP accounts.

Q: Does the included browser natively support PDF?
A: PDF's will open in a separate app.

Q: What 4G apps are available on Nexus S 4G?

A: Android Market offers thousands apps. The performance of today's Android apps that run on 3G, particularly those with video, will be enhanced by 4G speed. In addition to that, application developers will be introducing new apps that take advantage of 4G power in new ways - games and communications tools and other apps that bring together video, presence and location simultaneously, and capabilities that haven't yet been imagined. For example, an application developer might create an app that allows a customer to watch a streaming sporting event while pulling down stats and conducting a video chat with a friend all at once.

Q: Where can I find more information about Android Market and Google applications for Android?

A: For more information about Android and Google applications please visit

Q: Can I install non Android Market applications?

A: To allow the installation of non Android Market applications, from the Home screen press Menu > Settings > Applications and enable Unknown sources.

Q: Where can I purchase games or apps for my phone?

A: Android Market has a large selection of games available for download. Android Market provides direct access to useful applications and fun games, which you can download and install on your phone. Applications can be either purchased or downloaded for free.

Q: You say that Nexus S 4G is made for video content - how will people acquire this content?
A: The 4-inch Super AMOLED screen and high-fidelity surround sound, 3.5 mm headset jack, make Nexus S wonderful platform for wireless entertainment - at 3G as well as 4G speeds. Customers can choose from a variety of video available on the Web or sideload video for viewing later on.

Q: How can application developers start developing 4G apps now for Nexus S 4G?

A: A Sprint 4G developer guide is available today from the Sprint ADP Web site, The Sprint 4G developer guide explains how to develop on a 2.1 handset and take advantage of 4G and unique hardware/software capabilities, including how to use a forward-facing camera in an app; HDMI output; and 4G network detection vs. 3G/Wi-Fi network, plus sample apps and source code that highlight these features. The Sprint 4G developer guide will supplement the Android 2.3 SDK.

Software Updates

Q: What is the upgrade path for Nexus S 4G?

A: Nexus S 4G is comes loaded with stock Android 2.3. Because it is built on stock Android, Sprint Nexus S 4G customers will be among the first to receive Android software upgrades and new Google mobile apps. In many cases, the device will get the updates and new apps as soon as they are available.

Q: Where can I find the latest downloads and software updates for my phone?

A: You can find the latest manuals, software, announcements, updates and other content for your phone in the Support section of our website.

Q: Does Nexus S 4G have the same Android improvements (like speech-to-text, animated wallpapers, Google navigation) as the Nexus One?
A: Nexus S brings the full suite of OS enhancements introduced in Android 2.3.

So there you have it! Another great win for Sprint and another compelling device addition to our already excellent Android device lineup. You can count on the Product Ambassador team to bring you news and updates on the Nexus S 4G as they become available.

Until next time,

The Product Ambassador Team


In a recent press release, Sprint announced that the Google Nexus One would be available on our network.

Here’s the release: Sprint Nexus One Press Release

As of this post, details on pricing are not known – neither is availability for the device. In the release, it was made clear that Nexus One would be available directly from Google at Despite these things, I wanted to take this opportunity to share some really excellent facts, news and video about the Nexus One.

Please take a moment to watch each of these short >5 minute videos. They’ll give you some exciting insight into the concept, design, and functionality the device has to offer. It also gives very helpful insights into how ideas for phones come to life, tested and manufactured. Very, very cool stuff. The last episode called “Day one” is a great example of device convergence and how a majority of customers use smart devices.

Episode 1: The Story: Concept & Design

Episode 2: The Story: Display and 3D

Episode 3: The Story: Testing

Episode 4: The Story: Manufacturing

Episode 5: The Story: Day One

After you’ve watched these, I would hope you feel a sense of excitement and empowerment to tell the world “something” about the Nexus One – an elevator speech if you will. I know I got really excited and have been tweeting, blabbing, emailing this stuff out to everyone I know.

For this device, there are some great videos in the Nexus One channel on YouTube we can all leverage and communicate when needed. One of the simplest and most common questions about a phone is how to set it up. I'm not talking about programming, that’s easy on our network. I’m talking about setting it up for the user. Check this video out and think about how you, as a customer, would leverage this:

Set up your Nexus One

There are also a myriad of other videos for using search, using the voice recognition pieces of the phone, how to customize, using Gmail…the list goes on and on.

I have to say I am extremely excited and pleased with the announcement and can’t wait to keep updating this post and adding more details and tips / tricks as we get closer to launching the Sprint version.

Here are the detailed Nexus One specifications:

Nexus One runs on Android 2.1, a version of the platform's Eclair software, which offers advanced applications and features including:

·   Google Maps(TM) Navigation: offering turn-by-turn driving directions with voice output.

·   Email: multiple Gmail(TM) accounts; universal inbox and Exchange support.

·   Phone book: aggregate contacts from multiple sources, including Facebook(R).

·   Quick Contacts: easily switch between communication and social applications.

·   Android Market(TM): access to more than 30,000 applications.

Hardware features of Nexus One include:

·   Display: 3.7" AMOLED 480x800 WVGA display

·   Thinness: 11.5mm; Weight: 130g

·   Processor/Speed: Qualcomm Snapdragon(TM) 3G QSD8250 chipset, delivering speeds up to 1GHz

·   Camera: 5 megapixel auto focus with flash and geo tagging

·   Onboard memory: 512MB Flash, 512MB RAM

·   Expandable memory: 4GB removable SD Card (expandable to 32GB)

·   Noise Suppression: Dynamic noise suppression from Audience, Inc. (Dual Mics)

·   Ports: 3.5mm stereo headphone jack with four contacts for inline voice and remote control

·   Battery: Removable 1400 mAh

·   Personalized laser engraving: Up to 50 characters on the back of the phone

·   Trackball: Tri-color notification LED, alerts when new emails, chats, text messages arrive

In addition, Nexus One offers new functionality and software enhancements including:

·   Enter text without typing.

·   Use a voice-enabled keyboard for all text fields: speak a text message, instant message, tweet, Facebook update, or complete an email.

·   Tell your phone what you want it to do.

·   Search Google, call contacts, or get driving directions by just speaking into your phone.

·   Take personalization to the next level.

·   Dynamic, interactive, live wallpapers react to the touch of a finger.

·   More widgets and five home screen panels allow for further device customization.

·   Capture camera-quality pictures and video with your device.

·   5 megapixel camera includes LED flash, auto focus, zoom, white balance and color effects.

·   View pictures and Picasa Web Albums(TM) in the new 3D Gallery.

·   Record Hi-Res MPEG4 video, and then upload to YouTube(TM) with one click.

·   Read your voicemail messages.

·   Get transcribed voicemail with Google Voice(TM) integration, without changing your number.



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