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How long will I have to wait?

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Journeyman

How long will I have to wait?

I ordered a new phone yesterday, when I recieved order confirmation it also let me know that it is on backorder.  Has anyone experienced this, and if so, how long did it take to actually get the phone?

1 REPLY 1
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Wizard

dwanock,

Thank you for reaching out to us for assistance.  We understand the concern when receiving a backorder message when attempting to order your new device.  Back order fulfillment can vary from 24hrs-2 weeks based on device demand and manufacturing process.  When receiving this message generally it is an indication we are sold out of inventory and we are waiting for new shipment from the manufacturer.  Once we receive the device in our warehouse it will then automatically forward to your desired address and also notify when it is on its way so you have the most up to date information on your order.

Sprint Social Care Team

David

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