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Question

Journeyman

Question

How do I contact Sprint when Sprint shut off my phone and I can't even dial 611.

3 REPLIES 3
Master

Re: Question

Sprint Product Ambassador

Re: Question

Lonnie is 100% correct (again)!

Product Ambassador, long time Sprint employee
Journeyman

Re: Question

If it's shut off due to a past due balance, you can still dial *2 from your phone.  It's a free call to Customer Care, but if your account is past due, it will re-direct you to Financial Services.

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