Sprint Showing Disappointing Customer Service with iphone 4s
I am getting tired of the run-around regarding the iphone 4s order I placed. I went into a store to place my order when they came out, and so far I have been getting the run around. I am supposedly a "Sprint Gold" customer (which means nothing anymore that they are cancelling the program), which at the very least shows that I am a loyal customer and have converted several other members of my family to the Sprint line. I am not expecting special treatment in the iphone order process, as my money is just as green as everyone else's.
However, I would expect that I would at least receive information regarding my order. Such as -- "we have ordered x number of iphones for our store to-date, and you are x on our list." Fine, I can live with that. An expectation has been set and communicated. But this hasn't happened. All I am hearing from the store is "Oh, we only got the 64s in today. Hopefully we will get another shipment in soon, and they will have a 16 or 32 in there for you." Really? Is that how Sprint runs its business (and by the way, this is at a company store, not a franchise-type location)? If so, it seems that their downgraded credit rating may have been deserved.