Hopefully you will receive your phone today. Do you have an order confirmation email? The information we nee to answer the question was the device order thru telesales,on the web,or from tech support or acct services The methods we have of getting the information is differed for the last two. Phones are not delivered on the weekend as UPS does not do normal deliveries on the weekend.
Hey, were you able to track your order? If not, call Order Support at 866-789-8292. They can track most orders if they're placed through Sprint, regardless whether it was Telesales, web, Tech or Account Services.