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how do i track my order i forgot my order number

Journeyman

how do i track my order i forgot my order number

plz help

4 REPLIES
Wizard

how do i track my order i forgot my order number

What order was it? Was the order a replacement device or was the order an upgrade or an order for a new line of service?

Journeyman

how do i track my order i forgot my order number

it was for my service my phone and number and my pakage

i want to know when its gonna get here its been  5 days

Master

how do i track my order i forgot my order number

Hopefully you will receive your phone today.  Do you have an order confirmation email?  The information we nee to answer the question  was the device order thru telesales,on the web,or from tech support or acct services   The methods we have of getting the information is differed for the last two.   Phones are not delivered on the weekend  as UPS does not do normal deliveries on the weekend. 

Journeyman

how do i track my order i forgot my order number

Hey, were you able to track your order? If not, call Order Support at 866-789-8292. They can track most orders if they're placed through Sprint, regardless whether it was Telesales, web, Tech or Account Services.

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