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return phone

SOLVED
Journeyman

return phone

i just got new phone service activated n got a black berry flip phone n want to send it back can i go to my local sprint store to do so or do i have to ups it back to sprint then get a diffrent phone

1 REPLY
Highlighted
Wizard

return phone

richardson2269 wrote:

i just got new phone service activated n got a black berry flip phone n want to send it back can i go to my local sprint store to do so or do i have to ups it back to sprint then get a diffrent phone


richardson2269,

Where did you purchase the device from? If you purchased the device through Sprint telesales or online via sprint.com, you should be able to go to a corporate store and exchange the unit. Keep in mind that you will be subject to a $35.00 restocking fee.

You can find a Sprint corp. store using our store locator at http://www.sprint.com/storelocator. To reivew our Return/Exchange policy. Please visit, http://www.sprint.com/landings/returns/.

Thanks for being a valued Sprint customer,

--William

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