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Journeyman

Deposit

Is there anyone that can help me re run the credit report on my account so I can lower the deposits on my devices. Really wanna ads a watch but $300 deposit is absurd

8 REPLIES 8
Sprint Social Care S.M.A.R.T. Agent

Re: Deposit

How long has it been since a credit check was performed on your account?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Deposit

June which my credit has went up over 60pts since then
Sprint Social Care S.M.A.R.T. Agent

Re: Deposit

Congrats! I would have to recommend going to a store or calling Telesales and asking them to run it again. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Deposit

I tried that and they said they don’t know how. What’s the number to telesales ?
Sprint Social Care S.M.A.R.T. Agent

Re: Deposit

Telesales can be reached at 866-275-1411.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Sprint Social Care S.M.A.R.T. Agent

Re: Deposit

Howdy JMadrigal52. I'm sorry to hear you're having trouble with your watch. I'll be more than happy to look into this for you. One quick question, did you try and add a plan to this device prior to pairing with your phone? 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: Deposit

No I have not the store had sold me a brand new watch and exchanged it already due to this issue and nothing seems to work
Sprint Social Care S.M.A.R.T. Agent

Re: Deposit

The key is that the plan needs to be started on the watch is paired. After completing the exchange were you able to add a plan for this device? 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
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