Hey @kramerFTW, I'm so glad we got you resolved and ended that nightmare!
i hope it doesn’t take long to resolve my issue 😔 I’ve been a customer for 15 years. I been down this road with sprint before with the false advertising🤦🏾♀️
We thank you for being with us for so long! I wouldn't necessarily consider this as "false advertising" Sometimes human agents quote you one price and forget that there is some other fees tied to that price which makes it a little different.
I ordered online. I’ve been with sprint long enough to read the fine print. I know all too well that when sprint gives you that big bold promotion sign there is a catch to it. My daughter was eligible for that upgrade promotion and I took advantage of it....at least I thought 🤷🏾♀️🤦🏾♀️
Okay good to know!
Okay great hope you can get this resolved!