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Iphone XR $9/month promotion

Journeyman

Re: Iphone XR $9/month promotion

Hey @kramerFTW, I'm so glad we got you resolved and ended that nightmare! 

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Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: Iphone XR $9/month promotion

i hope it doesn’t take long to resolve my issue 😔 I’ve been a customer for 15 years. I been down this road with sprint before with the false advertising🤦🏾‍♀️

Journeyman

Re: Iphone XR $9/month promotion

We thank you for being with us for so long! I wouldn't necessarily consider this as "false advertising" Sometimes human agents quote you one price and forget that there is some other fees tied to that price which makes it a little different.

***********************************************************************

Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: Iphone XR $9/month promotion

I ordered online. I’ve been with sprint long enough to read the fine print. I know all too well that when sprint gives you that big bold promotion sign there is a catch to it. My daughter was eligible for that upgrade promotion and I took advantage of it....at least I thought 🤷🏾‍♀️🤦🏾‍♀️

Journeyman

Re: Iphone XR $9/month promotion

Okay good to know!

***********************************************************************

Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: Iphone XR $9/month promotion

I can’t find it 😔 I have emails from 2017 but i can’t find this one. Someone from corporate suppose to be contacting me 😔

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Journeyman

Re: Iphone XR $9/month promotion

Okay great hope you can get this resolved! 

***********************************************************************

Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: Iphone XR $9/month promotion

DrA, you helped me resolve this issue and get both of the discounts. On my latest bill Sprint removed one of the discounts form each of my phones and said it was because I had been getting double discounts.

Please help!

I can forward you anything you need to refresh your memory. 

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