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Order Free iPhone SE Online is not working

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Journeyman

Order Free iPhone SE Online is not working

When Ordering online the iPhone SE is not reflected as free when paired with iPhone 7 or 7 Plus

3 REPLIES
Sprint Social Care

Re: Order Free iPhone SE Online is not working

finalvinyl, thank you so much for contacting us. Allow us to look into this, what exactly are you seeing when placing the order?

 

 

Ina.

Sprint Social Care Team.

Ina.
Sprint Social Care Team.
Journeyman

Re: Order Free iPhone SE Online is not working

In the Shopping cart I have 1 iPhone 7s and 1 iPhone SE. There is usually a line reflecting the SE as being free, but in this case it says I will be bille $16.67 monthly, even though the promotion states the SE is free with a purchase of an iPhone7.
Sprint Social Care

Re: Order Free iPhone SE Online is not working

finalvinyl, on this promotion, if you get the iPhone 7/7Plus via 17/18 month lease or 24 monthly installments, the iPhone SE is free after a monthly credit - when adding at least one new line.  Basically, you will be charged for both devices and then will see a monthly service credit on your account to offset the charge. This credit begins within 2-3 bill cycles.

 

For further assistance with your order, you may contact our Sales team, you can reach them dialing 800-777-4681 or chat with one of our Sales & order support agents clicking here

 

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
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