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Trying to activate an unlocked Verizon phone

Journeyman

Trying to activate an unlocked Verizon phone

Good morning/afternoon everyone,

 

I have an unlocked Verizon iPhone 8 but Sprint is saying it can't be activated on their network because the IMEI isn't "whitelisted". Does anyone know how I can get my IMEI activated on my Sprint account?

 

Thank you so much,

Ashley

3 REPLIES 3
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GrandMaster

Re: Trying to activate an unlocked Verizon phone

https://community.sprint.com/t5/Device-Solutions/SOLUTION-How-to-Add-a-Device-to-Sprint-s-database-B...

 

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Journeyman

Re: Trying to activate an unlocked Verizon phone

they are saying I need a new SIM card to activate the phone.  

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Community Manager

Re: Trying to activate an unlocked Verizon phone

Did they say why it was not whitelisted?  Because the opposite of whitelisted is...well blacklisted and that is not good.  Yes, you would need a Sprint SIM to activate the device.

 


@ashamuff wrote:

they are saying I need a new SIM card to activate the phone.  


 

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