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Upgrade fee

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Journeyman

Upgrade fee

I was told about a week ago by an online representative on Sprint website, if I wait till March 1st to upgrade, my upgrade fee will be waived. Today I tried upgrading my phone and the $30 upgrade fee still applied. Another online representative today told me there is no way to waive the upgrade fee. This is B.S.! After a decade with Sprint, I am done. I will pay the stupid $30 fee and wait 18 months, but mark my words, Sprint will never see another penny of mine again.

1 REPLY 1
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Sprint Employee

Hi there! We have an offer, in which the upgrade fee was going to be waived when you purchase on Sprint.com or in Telesales.

This offer is available for selected line. We could access your account and check the options we have to help you out.

Please send me a Private Message as soon as you get a chance. 


Ciara
Sprint Social Care
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