I’m am currently in the hospital from a fall with a broken fibula, and at 83 they are holding me hostage. I’ve had my services less than a month now and it says I have a past due balance but never received a bill. I am trying to schedule a payment and it’s asking for a upfront payment. If I had access to my account I could pay the full bill, I just need an extension until I am released from the hospital. If someone could please help that would be greatly appreciated.
Oh no, sorry to hear about your fall. There's going to be a lot of things at play here. If you didn't receive a paper bill, you're probably signed up for eBill. Since you've only had the service for around a month, I'm surprised a payment arrangement is option, even with an upfront payment, Do you know if you have a payment method saved to the wallet?
RedCruzr Social Care Queen of Unlocks and Billing Questions. Samsung for Life!! Kudos and Accepted Solutions are welcomed and appreciated.