I really need assistance from someone other then the people in the financial department. Someone in like the retention department! Can someone point me in that direction please? IDK What else to do!
OK so i have been having a really hard time making payments on time. I have had many medical issues and just money is going more to that then anything else. I have been trying to pay every 2 weeks. I'm getting $7 -$800 bills. I have had to basically live off of payment extensions. But the thing is is that the money isn't there by the time the payment comes out cuz we don't have direct deposit. I have cancer lupus fibromyalgia and im a bad diabetic. My cancer is whats taking the money due to my insurance not paying for treat ments. So we have to have fundraisers and family help. My family has put out so much money and i just cant seem to get ahead with this account. I need help. I Cant do this anymore. We have been with sprint for over 10 years. I cant be without a phone and im trying so hard to catch up. is there any way i can get some kind of help? Right now the account is temporarily suspended. And for me to be without it is not good. Can you please help me?