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SOLUTION: Apple iPad Pro (11" and 12.9") are LTE-Only

 The 2018 11-inch iPad Pro and 12.9-inch iPad Pro (3rd Gen) are LTE only devices (no 3G/2G). When activated with cellular data plans, these devices will only work over cellular in markets/locations with LTE coverage. 

 

Customers can check their coverage by going to:

https://coverage.sprint.com/IMPACT.jsp?INTNAV=TopNavSmiley Frustratedupport:CoverageMap

Path: Sprint.com > Support > Coverage Map

 

Customers can connect to Wi-Fi if they are in a location without LTE coverage.

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