cancel
Showing results for 
Search instead for 
Did you mean: 

SOLUTION: Apple iPhone X - Some Call Services Can Now be Found in Settings

Symptoms

 

Some call services that were previously only available via * codes are now available via Settings > Phone.

 

These services include:

  • Call Forwarding
  • Call Waiting
  • Show My Caller ID

 

 

Solution

 

Customers may experience the following when making changes to these services:

  • If there is no cellular coverage, these cannot be configured. No impact if device is connected to Wi-Fi within cellular coverage, but if a user is in Airplane Mode (no cellular), connected to Wi-Fi, these services will remain unconfigurable.
  • There can be a slight delay (5 seconds) when making changes (enabling/disabling) to these settings as the phone communicates back with Sprint services.
Version history
Revision #:
1 of 1
Last update:
‎12-28-2018 11:16 AM
Updated by:
 
Contributors
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 10:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat