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SOLUTION: Samsung Galaxy J3 Emerge (SM-J327P) - errors after ARF2



After installing the last software release, ARF2, some users report experiencing has stopped errors randomly and repeatedly.  No triage seems to permanently resolve.




Sprint and Samsung have identified the root cause and will address the issue in the next maintenance release. 


The behavior is due to the way Samsung's messaging application handles long, multi-segment incoming messages.


Temporary relief from the error may be found by power cycling the handset, but until the maintenance release launches the issue could reoccur. 


Version history
Revision #:
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Last update:
‎07-13-2018 04:34 PM
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