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SOLUTION: Sprint Magic Box Gen 1 - Customer Handset not Connecting to Magic Box in/near Mississippi
Customers in areas within the state of Mississippi and possibly surrounding counties handsets may not be able to attach to a Magic Box. This issue is related to network availability and may affect customers with a Magic Box in use previously and/or newly deployed equipment.
This situation is primarily an issue for current customers using a Magic Box. This change may have improved the macro network experience and a Magic Box may not be needed.