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SOLUTION: Sprint Magic Box Gen 2 - Customer Handset not Connecting to Magic Box in/near Mississippi

Symptoms

 Customers in areas within the state of Mississippi and possibly surrounding counties handsets may not be able to attach to a Magic Box.  This issue is related to network availability and may affect customers with a Magic Box in use previously and/or newly deployed equipment. 

 

Solution

 This situation is primarily an issue for current customers using a Magic Box.  This change may have improved the macro network experience and a Magic Box may not be needed.

Version history
Revision #:
2 of 2
Last update:
‎12-28-2018 12:56 PM
Updated by:
 
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