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Phone & Device Support Library

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SOLUTION: Is My Phone Eligible for BYOD with Sprint?

See if your phone will work on the Sprint Network.  Check eligible phone below.
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‎01-11-2019 12:30 PM

SOLUTION: How to Add a Device to Sprint's database - BYOD/Incompatible with Brand Errors

More than likely you are seeing this because the device's ESN is not in Sprint's database or for some reason usually due to long inactivity it has been removed. If this is the case then the ESN will need to be added into the system by an agent creating a "ticket". This process can take up to 3 days to take care of depending on what information is left out etc.
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‎01-11-2019 12:09 PM
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Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 10:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat

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Beware of KRACK!

If you are like me and love to read about all the recently published firmware updates (Hey, most of my TV shows are on winter... read more
Em_Will_I_Am in Buzz About Wireless Dec 8, 2017
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SOLUTION: "No Hot Spot or WiFi calling icon"

Symptoms The toggle for Hot Spot is nowhere to be found in Settings. A buddy of mine has an S8+ and I confirmed that his ... read more
seawolf in Phone & Device Support Library May 19, 2017
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