We have some great support and instructions for setting up your Magic Box available in our Magic Box Support Center.
You can even watch a video (below) or view a PDF.
Sprint S.M.A.R.T Agents Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 10:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat