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More than likely you are seeing this because the device's ESN is not in Sprint's database or for some reason usually due to long inactivity it has been removed. If this is the case then the ESN will need to be added into the system by an agent creating a "ticket". This process can take up to 3 days to take care of depending on what information is left out etc.
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Customers in areas within the state of Mississippi and possibly surrounding counties handsets may not be able to attach to a Magic Box.  This issue is related to network availability and may affect customers with a Magic Box in use previously and/or newly deployed equipment. 
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Customers in areas within the state of Mississippi and possibly surrounding counties handsets may not be able to attach to a Magic Box.  This issue is related to network availability and may affect customers with a Magic Box in use previously and/or newly deployed equipment. 
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