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SOLUTION: LG G7 ThinQ Visual Voicemail Notification Do Not Vibrate

Symptoms

 Visual Voicemail (VVM) is not properly customizing vibration notifications.  Users will get the visual and audible notification, but no vibration.

 

Diagnosis

Precondition:
Go to settings > General > Apps & Notifications > Notifications > Apps > Advanced settings

Open voicemail and set up notification sound and select "sound with vibration" option

 

Expected:

The device should get correct notification sound and should vibrate.


Actual Result:

Receive voicemail and observe no vibration. 

 

Solution

Please do not hard reset or exchange handsets for this behavior.

 

This will be addressed in a future Software Enhancement. 

Version history
Revision #:
2 of 2
Last update:
‎06-04-2018 02:37 PM
Updated by:
 
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