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SOLUTION: Activation issues, unable to make/receive calls or access data
The phone or tablet may be unable to make or receive calls, access data, send or receive text messages. May occur immediately after activation but may also happen after the device has worked appropriately for some time.
May included error code messages 6, 34, 67
Sprint service may not be correctly set up on your device. Refreshing network settings on the device may resolve the issue.
From the phone dial pad, type ##72786#
Accept warning that provisioning will be reset.
Allow device to restart
Allow device to go through hands-free activation
If the device is still unable to make or receive calls, send/receive text messages or access data, please create a thread for assistance.
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