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SOLUTION: Android 8.x (Oreo) Notification Tones on Samsung

Introduction

 

This document is intended to guide customers in understanding a concept change introduced with Android version 8.x (Oreo, O) which changes the ability to set custom notification tones.

 

Topic

 

Beginning with Android version 8.x (Oreo, O) there are concept changes to the way the device handles notifications and ringtones. Due to this change, the message tone setting option is no longer available. Because of this change, users will not be able to set a custom message notification tone for each contact.

 

Note: Users will continue to be able to set custom ringtones for incoming calls for each contact.

Capture2.PNGNote: Users will continue to be able to set custom ringtones for incoming calls for each contact.

 

 

Version history
Revision #:
3 of 3
Last update:
‎05-03-2018 11:12 AM
Updated by:
 
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